Privacy Policy

Privacy Policy (Drawn By Helen)

Effective Date: 18th August 2025

This Privacy Policy explains how Drawn By Helen (“we”, “our”, “us”) collects, uses, and protects personal data when you visit our website https://drawnbyhelen.co.uk. We are committed to safeguarding your privacy and handling your information in a transparent and secure manner.

1. Who We Are

Drawn By Helen is based in the United Kingdom and provides caricature and speaking services.

If you have any questions about this Privacy Policy, please contact us:
Email:

2. What Data We Collect

We may collect and process the following personal data:

  • Contact details (such as your name, email address, and phone number) when you use our contact forms.
  • Website usage data such as IP address, browser type, and pages visited.
  • Technical information such as cookies (see our Cookie Policy for details).

3. How We Use Your Data

We use your personal data for:

  • Responding to your enquiries and providing our services.
  • Improving our website’s performance and security.
  • Meeting legal obligations.
  • Carrying out website backups for security and disaster recovery.

We do not sell, rent, or trade your personal data to third parties.

4. Sharing of Data

We may share your data only with trusted service providers who help us operate the website (for example, hosting providers or email delivery services). These providers are bound by data protection obligations.

5. Cookies

We use cookies to ensure our site works properly, improve performance, and enhance security. Please see our Cookie Policy for more details.

6. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – when you submit information via a contact form.
  • Legitimate interests – to improve website performance and security.
  • Legal obligation – where required to comply with the law.

7. How Long We Keep Your Data

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK GDPR:

  • The right to access your personal data.
  • The right to correct inaccurate or incomplete data.
  • The right to request erasure of your data.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise your rights, please contact us using the details above.

9. Security

We use appropriate technical and organisational measures (such as encryption, backups, and restricted access) to protect your personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.